Warranty Claims
All warranty claims must be submitted within the applicable written warranty period. Please email CustomerService@SummitFranchiseSupply.com with the information listed below to begin the warranty process.
Required Information
Please include the following in your email:
• Contact name, email address, and phone number
• Retreat name, address, and phone number
• Invoice number and purchase date
• Product name, quantity, model number, and serial number
• A detailed description of the issue or defect
Warranty Coverage
Electrical products include a one-year manufacturer's warranty unless otherwise stated.